Terms of Service
End-User License Agreement · Last updated June 10, 2026
1. Agreement
These Terms of Service and End-User License Agreement (“Terms”) are a binding agreement between Lagniappe IT, LLC (“Lagniappe IT”, “we”) and the organization that creates a PTA Desk account (“you”, “your agency”). By creating an account or using PTA Desk, you accept these Terms on behalf of your agency and its users.
2. The service
PTA Desk is a workflow tool for Public Tag Agencies: it captures transaction data, fills Louisiana DPSMV forms, computes fees and taxes, and produces receipts. PTA Desk is not legal advice, is not affiliated with the Louisiana Department of Public Safety or the Office of Motor Vehicles, and does not submit transactions to the OMV on your behalf. Your agency remains solely responsible for the accuracy, completeness, and lawful filing of every transaction it processes.
3. Eligibility
PTA Desk is offered only to organizations holding a valid Louisiana Public Tag Agency license. By using the service you confirm that your agency holds such a license and that all operators using the software are appropriately trained and authorized by your agency.
4. Accounts and security
You are responsible for safeguarding account credentials and for all activity under your agency's accounts. Each clerk must use their own login; actions are recorded per user. Notify us promptly at [email protected] of any suspected unauthorized access.
5. Subscriptions and billing
PTA Desk is sold as a subscription (monthly or annual) at the prices published on our site, billed securely through Stripe. Subscriptions renew automatically until cancelled. You may cancel at any time; access continues through the end of the paid period. We may suspend access for non-payment after reasonable notice.
6. Your data
Your agency owns the customer, vehicle, and transaction data it enters. We process it only to operate the service. Driver's license data is stored encrypted. We do not sell your data or your customers' data.
7. Acceptable use
You agree not to use PTA Desk for unlawful purposes, to attempt to access other organizations' data, to resell or sublicense the service, or to interfere with its operation. We may suspend accounts that violate this section.
8. Disclaimer of warranties
PTA Desk is provided “as is” and “as available”, without warranties of any kind, express or implied, including fitness for a particular purpose. Form layouts, fee schedules, and tax rates change; while we work to keep them current, you must verify outputs before filing.
9. Limitation of liability
PTA Desk is a workflow tool only. To the maximum extent permitted by law, Lagniappe IT is not liable for any errors, fines, penalties, or other losses arising from transactions processed using the software, and our total liability for any claim is limited to the subscription fees you paid in the twelve months preceding the claim.
10. Termination
You may stop using the service and cancel at any time. We may terminate or suspend access for material breach of these Terms. Upon termination we will make your data available for export for a reasonable period on request.
11. Changes to these Terms
We may update these Terms from time to time. Material changes will be communicated to the account email on file; continued use after the effective date constitutes acceptance.
12. Governing law
These Terms are governed by the laws of the State of Louisiana, without regard to conflict-of-law rules. Venue for any dispute lies in the state or federal courts located in Louisiana.
13. Contact
Questions about these Terms or the service: [email protected].